Support

Email us at support@ironsharp.fourteenersoftware.com. We usually reply within 2 business days.

FAQ

How do I delete my data?

Settings → Your Data → Delete Everything. This erases on-device data and your shared records on our servers. You can export first from the same screen.

How do I cancel my subscription?

iPhone/iPad: Settings → your name → Subscriptions → Ironsharp → Cancel. Android: Play Store → profile → Payments & subscriptions → Subscriptions. Deleting the app does not cancel.

My partner uses Android (or doesn’t have the app). Can we still connect?

Yes. Ironsharp is on iPhone and Android, and partners without the app can follow along through the private link you send them by text.

Do I need an account?

No. There is no sign-up, email, or password.

Where can I get help in a crisis?

Call or text 988 (US), or 911 for emergencies. Outside the US, visit findahelpline.com. For addiction support: SAMHSA Helpline 1-800-662-4357.

If you are in crisis or thinking about harming yourself, call or text 988 (US Suicide & Crisis Lifeline) or dial 911. Ironsharp is not a medical, therapy, or emergency service.